Agencies should take care when using chatbots, virtual assistants, and preset menus to share legal information.
Government agency recommends that other federal agencies follow best practices for automation, notice, and use of private contractors.
Increased use of artificial intelligence in public administration calls for efforts to give government a human touch.
State and local governments compete and cooperate to attract autonomous vehicle developers.
Employers may increasingly automate their workplaces, requiring a new approach to workplace regulation.